Terms of service

Welcome to FloraNest. These Terms of Service ("Terms") govern your access to and use of our website, https://floranest.beauty, and any purchases made through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.


1. About FloraNest

FloraNest is an online retailer offering thoughtfully selected home décor, handmade-inspired accessories, lifestyle products, and related items designed to bring warmth and beauty into everyday living.

We reserve the right to modify, discontinue, or replace products and services without prior notice.


2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You have the legal capacity to enter into binding agreements.
  • All information you provide is accurate and current.

3. Orders

All orders are subject to acceptance and availability.

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Correct pricing errors.
  • Request additional verification before processing an order.

4. Pricing

All prices displayed on our website are shown in the applicable currency selected by the customer.

Prices may change without prior notice.

Although we strive for accuracy, pricing or product description errors may occasionally occur. FloraNest reserves the right to correct such errors at any time.


5. Payments

We accept secure online payment methods available during checkout.

Payment must be successfully authorized before an order is processed.

If payment authorization fails, your order may be canceled automatically.


6. Shipping

We proudly offer free worldwide shipping.

Estimated delivery time is 7–10 business days, although actual delivery may vary due to customs clearance, weather conditions, carrier delays, holidays, or other circumstances beyond our control.

Additional shipping details are available in our Shipping Policy.


7. Returns & Refunds

Customer satisfaction is important to us.

Eligible purchases are covered by our 30-Day Return & Refund Policy.

Please refer to our Return & Refund Policy for complete information regarding returns, exchanges, and refunds.


8. Product Information

We make every effort to display product descriptions, specifications, and images accurately.

However:

  • Colors may vary depending on your monitor or mobile device.
  • Handmade or artisan-inspired products may feature slight variations in appearance.
  • Product dimensions may vary slightly due to manual measurement.

These minor differences are not considered product defects.


9. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Graphics
  • Product images
  • Icons
  • Website design
  • Text
  • Product descriptions
  • Branding
  • Software

is the property of FloraNest or its content suppliers and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.


10. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with website security.
  • Violate applicable laws or regulations.
  • Use automated tools to scrape or copy website content without permission.

Any misuse may result in suspension or termination of access.


11. Third-Party Services

Our website may contain links to third-party websites or services.

FloraNest is not responsible for:

  • Third-party content
  • External websites
  • Privacy practices
  • Products or services offered by third parties

Accessing third-party websites is at your own risk.


12. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, FloraNest makes no warranties, express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Continuous or error-free operation

13. Limitation of Liability

To the maximum extent permitted by applicable law, FloraNest shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of our website
  • Inability to use our website
  • Product purchases
  • Shipping delays
  • Technical issues
  • Data loss

Our total liability shall not exceed the amount paid for the product giving rise to the claim.


14. Indemnification

You agree to indemnify and hold harmless FloraNest, its owners, employees, affiliates, suppliers, and partners from any claims, liabilities, damages, losses, or expenses resulting from:

  • Your misuse of the website.
  • Violation of these Terms.
  • Violation of applicable laws.
  • Infringement of third-party rights.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


16. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of British Columbia, Canada, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved through the appropriate courts located in British Columbia, Canada.


17. Changes to These Terms

FloraNest reserves the right to update or modify these Terms of Service at any time.

Any changes become effective immediately upon publication on this page.

Continued use of the website constitutes acceptance of the updated Terms.


18. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

FloraNest

Website: https://floranest.beauty

Email: support@floranest.beauty

Phone: +1 778-997-1242

Business Address:

109-7428 Byrnepark Walk

Burnaby, BC V3N 0B4

Canada

We appreciate your trust in FloraNest and thank you for choosing us.